Job Title: Transportation Dispatcher Exemption Status/Test: Nonexempt
Reports to: Transportation Supervisor Date Revised: 4/12/24
Dept./School: Transportation
Primary Purpose:
Dispatch drivers and buses. Monitor and respond to two-way radio communications. Answer, record, and route telephone calls. Record absentee calls and assign substitutes.
Qualifications:
Education/Certification:
Clear and valid Texas commercial driver’s license with Passenger (P) and School Bus (S) endorsements
Must be 18 years of age
High School Diploma/GED
Must have First Aide, CPR, AED and current driver’s certification
Special Knowledge/Skills:
Ability to use maps and Global Positioning Systems (GPS) to follow routes and locate addresses
Ability to read and understand documents including policies and procedures manuals
Ability to receive and give written and verbal instructions
Ability to pass U.S. Department of Transportation alcohol and drug tests and annual physical exam
Excellent organizational, communication, and interpersonal skills
Experience:
Minimum 1 year successful experience as a MISD bus driver.
Major Responsibilities and Duties:
Dispatch
Dispatch drivers and vehicles on a daily basis.
Monitor and respond to two-way radio communications.
Receive, record, and report driver and bus monitor absence calls.
Assign substitute drivers and monitors for morning and afternoon shifts as needed.
Respond to driver requests for assistance and dispatch tow trucks, emergency services, and additional equipment as needed.
Process requests for extracurricular transportation and arrange for drivers and appropriate equipment as needed.
Other
Compile, maintain, file all logs, worksheets, files, and reports related to dispatch operations.
Serve as substitute bus driver as needed.
Follow district safety protocols and emergency procedures.
Other duties as assigned by supervisors.
Supervisory Responsibilities:
None
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Standard office equipment including computer and peripherals; two-way radio; global positioning system (GPS); school bus; safety equipment including but not limited to flares, reflective signs, and fire extinguisher
Posture: Prolonged sitting; frequent standing and twisting; occasional kneeling/squatting, bending, stooping, and pushing/pulling
Motion: Repetitive hand motions; frequent keyboarding and use of mouse; prolonged driving; moderate walking, climbing stairs, grasping/squeezing, wrist flexion/extension, and reaching
Lifting: Limited light lifting and carrying (less than 15 pounds) on a daily basis
Environment: Frequent exposure to extreme hot and cold temperatures, noise, and vehicle fumes; work early shift; may work irregular and prolonged hours
Mental Demands: Maintain emotional control under stress