Must be able to perform all of the duties and responsibilities of the position
Demonstrate effective leadership abilities
Ability to communicate effectively and accurately, both orally and in writing
Ability to establish and maintain effective working relationships
Ability to effectively supervise Tech Department staff
Ability to make independent decisions in accordance with established District policies and procedures
Ability to address difficult situations courteously and tactfully
Must have knowledge of the following information technologies: Apple, Microsoft, Google, Chrome OS, GSuite for Education Platform, and current technology environments including telecommunications and networks
Provide leadership for planning, supervising, and directing IT functions for the District
Manage the day-to-day operations of the Technology Department staff, including but not limited to the Database Administrator, all Technology Aides, Network Technician, and the Schooldude Helpdesk Ticketing System
Develop and implement Technology Strategic Plan, which shall include IT goals, technology priorities, technology lifecycle management, IT infrastructure maintenance, technology investments, identifying current technological assets
Manage and monitor service for students and staff
Monitor operations of the network infrastructure, including but not limited to wi-fi, school networks, districtwide networks, switches/router/access points
Monitor operations of critical data systems, including but not limited to Skyward, Frontline Central, Google Workspace, Apple School Manager, JAMF, network printers, servers, file sharing, Cisco VOIP phone systems, all hosted virtual machines, etc.
Monitor operations of security systems, including but not limited to Cisco ASA Firewalls, Barracuda Web Filter, Sentinel One Agent, Endpoint Protection, Cisco XDR, Avigilon Door Access, and Avigilon Security Camera System
Oversee the daily management and security of all student and staff devices
Direct the scheduled refresh of all devices including Apple 1:1 devices and chromebook devices
Recommend appropriate system upgrades when necessary
Manage the annual E-rate application process by determining current and future infrastructure needs and working with the district’s current E-rate consultant to submit all required application documentation to Universal Service Administrative Company (USAC) and conduct a fair bidding process.
Maintain an accurate inventory of all devices, software, credentials, IP addresses, etc.
Extract and manipulate data from various district systems as needed
Be available to manage and address IT priorities outside school day hours
Perform other tasks as assigned by the Superintendent