Frontline Applicant Tracking - Hamden Public Schools

Openings as of 4/22/2025
Technology

Desktop Support Specialist

JobID: 680

Position Type:
  Technology


Date Posted:
  8/28/2024


Location:
  To be determined - Hamden Public Schools


Date Available:
  Immediately


Closing Date:
  Until Filled


  Employee Qualifications:
1. Associate/Technical degree or equivalent experience in a technology support position
2. Knowledge of a variety of workstations, printers, network devices and other peripherals
3. Microsoft and A+ Technician certifications required
4. Experience with Microsoft Windows, Office, and Macintosh OSX operating systems
5. Demonstrated knowledge of public schools and their computer applications desirable
6. Such alternatives to the above qualifications as the Superintendent or the Board may find appropriate and acceptable
 
Essential Performance Responsibilities:
1. Use Help Desk work order database to manage support calls and assignments
2. Installs, configures and upgrades all workstation hardware and software
3. Maintains the effectiveness, availability, reliability and security of district computers and related peripheral devices and applications
4. Provides workstation support
5. Assists end-users with developing application skills
6. Works effectively as a team member, sharing information, work load and resources with other team members
7. Develops and implements procedures to effectively maintain the technical environment
8. Implements all software patches and updates in an expedient manner with the least impact on the user community
9. Communicates effectively with users, administrators, and other technical personnel
10. Assumes other duties and responsibilities as directed by the Superintendent, Assistant Superintendent or Director of Instructional Technology
Positions are open until filled

Non-Discrimination Statement
It is the policy of Hamden Public Schools that no person shall be excluded from, denied the benefits of, or otherwise discriminated against under any program including employment because of age, sex, religion, marital status, race, color, creed, national origin, physical or mental disability, sexual orientation, gender identity or expression, genetic information or other characteristics protected by applicable law.

Diversity Statement
Our vision is to have a staff that reflects the racial, linguistic and ethnic diversity of our student population so all students in all schools benefit from having diverse role models to learn from, and our school communities are enriched through the perspectives and lived experiences shared by a diverse staff.
 




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