Frontline Applicant Tracking - Educational Service Center of Northeast Ohio

Openings as of 3/14/2025
Technology

Network and Systems Administrator

JobID: 3665

Position Type:
  Technology


Date Posted:
  3/10/2025


Location:
  CONNECT


District:
  ESC
  Additional Information:  Show/Hide


Job Title: Network and Systems Administrator
 
Reports to: Director and/or Designee
 
FLSA Status: Exempt
 
Job Objective:
 
• Design, install, and maintain network and systems components that meet Connect and customer requirements.

• Provide technical support, recommend equipment upgrades, and administer software and system applications.
 
Minimum Qualifications:
 
• High school diploma. An Associate degree in a computer technology field is desired.

• Two years of experience in Data Communication Networking, TCP/IP, routing, local area networks, VoIP phone systems, wireless/WLAN maintenance, and troubleshooting workstation software/hardware.

• Valid CCENT (Cisco Certified Networking Technician) or CCNA (Cisco Certified Network Associate) desired.

• Proficiency in systems planning, hardware and software management, project management, and Microsoft 365 / Google Workspace..

• Experience with Help Desk System utilization is desired.

• Strong problem-solving skills, self-starter, and ability to work with minimum supervision.

• Availability to be "on-call" for periodic tasks outside of normal working hours.
 
Desired Technical Qualifications:
 
• Technical qualifications may be modified to address current or emerging program/staffing needs and assignments. Certification, training, and experience deemed appropriate may include:

   

  • Networking: TCP/IP, routing, switching, VoIP, WLAN

  • Server Operating Systems: Linux, Windows

  • Workstation Operating Systems: MAC OS, Windows, Chrome

  • Web Servers: IIS, Apache, Tomcat, OSU

  • Storage Systems: Storage Area Networks

  • DNS: Windows, Linux
 
Key Responsibilities:
 
• Design, install, and maintain network and systems components.

• Provide technical support to staff and students.

• Recommend equipment upgrades and enhancements to improve network and systems performance.

• Administer software and system applications.

• Ensure data security and confidentiality.

• Diagnose and resolve hardware and software issues.

• Coordinate procurement of hardware and software.

• Provide training and support to school personnel and students.

• Collaborate with vendors and service providers.

• Maintain accurate equipment inventory and network diagrams.

• Assist with ongoing projects, research, and recommend enhancements.

• Install and maintain WAN/LAN and systems.

• Design options to improve or upgrade school networks and systems.
 
Abilities Required:
 
• Efficient time management and task prioritization.

• Professionalism, contributing to a positive work environment.

• Effective communication skills (listening, observation, reading, verbal, nonverbal, and writing).

• Punctuality and an acceptable attendance record.

• Adaptability to interruptions and changing conditions.

• Ability to read, analyze, and interpret technical manuals and documentation.
 
Working Conditions (in a K-12 School Environment):
 
• Exposure to standard K-12 school conditions, including classrooms, offices, and outdoor areas.

• Interaction with students, staff, and faculty members.

• Use of a computer keyboard and monitor for prolonged periods.

• Participation in school events and activities as needed.

• Potential exposure to learning and educational environments.
 
Performance Evaluation: Job performance will be evaluated based on policy provisions and contractual agreements set by Connect.





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Openings as of 3/14/2025
Technology

Technology Support Specialist

JobID: 3666

Position Type:
  Technology


Date Posted:
  3/10/2025


Location:
  CONNECT


District:
  ESC
  Additional Information:  Show/Hide


Technology Support Specialist
 
We are seeking an individual to advance our organization working in our Independence and Elyria offices. Interested individuals must possess the following capabilities:  
 
• Energetic self-starter able to work with minimum supervision 
 
• Thorough with careful attention to details and effective customer-service 
 
• Demonstrated ability to conceptualize, evaluate, prioritize and solve complex technical problems independently 
 
• Ability to develop and maintain systems and network documentation 
 
• Experience in management and troubleshooting of a combined Windows/Linux/VMware infrastructure and domains 
 
• Ability to lead and evaluate purchasing efforts for new hardware and software purchases • Able to work in an interruption intense environment 
 
• Experience managing multiple computer lab environments simultaneously and best practices for maintenance 
 
• Motivated to learn new technologies as required to resolve issues as they are presented Additional Requirements 
 
• Ability to manage inventory 
 
• Create diagrams 
 
• Image Workstations 
 
• Troubleshoot workstations, network devices,software, printers, copiers, projectors, and monitors 
 
• Repair Chromebooks 
 
• Provide additional support as needed to Connect and its members 
 
• Linux experience is a plus 
 
• HS Diploma or GED 
 
• Pass Background Check 
 
• Pass random drug tests 
 
• Must possess valid driver license and reliable transportation 
 
• LIft up to 40 pounds solo. 
 
• Agree to Connect's Acceptable Use Policy 
 
• Agree to Connect's Security Policy 
 
• Oncall Availability 
 
The primary responsibility of the Technology Technician is to provide systems and network support to maintain and upgrade our internal infrastructure. This position requires solid troubleshooting skills as  well as technical leadership ability. Strong problem solving skills and the ability to work with minimal  supervision are required. 
 
Qualified candidates may submit resumes by email to jobs@ohconnect.org with Technology  Technician Position referenced in the subject. 





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