Open Positions for Education Service Center Region 13
Openings as of 1/22/2025
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Openings as of 1/22/2025
HelpDesk Technician
JobID: 5063
Position Type:
Technology and Creative Development
Date Posted:
6/3/2024
Location:
Lago Vista ISD Administration
Primary Purpose
Perform on-site technical work to install and maintain computer equipment and software applications throughout the district or at assigned campus. Respond to work order requests through Eduphoria HelpDesk by diagnosing and repairing computer and other hardware.
Qualifications
Education/Certification:
High school diploma or GED, Associate’s or Bachelor’s degree preferred
Clear and valid driver’s license
Experience:
Experience installing, maintaining, and repairing computers and peripherals (Including Macs and iPads)
Special Knowledge/Skills:
Knowledge of computer workstation setup (
Windows and Mac platforms)
Knowledge of computer hardware and software applications
Knowledge of iPad setup and configuration
Knowledge of Promethean and Smart Boards
Ability to install, maintain, and repair computers and peripherals
Ability to install and maintain network cables and hardware as directed by the Systems Administrator
Ability to diagnose problems and perform repairs in a timely fashion
Major Responsibilities and Duties
Technical Support
Assist with Ascender and other duties as assigned.
Provide technical assistance to users of computers, instructional equipment, and software.
Install and configure application and operating system software and upgrades.
Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment.
Assist with the organization and distribution of technology-based material for classroom use.
Equipment Repair and Maintenance
Diagnose and repair hardware issues, including printers, terminals, and personal computers.
Remove old equipment and perform data migration to new machines.
Service equipment according to established preventive maintenance schedule. Maintain accurate updated records of preventive maintenance.
Maintain accurate records of time and materials required to perform repairs and service.
Inventory
Maintain accurate inventory of hardware, software, and other equipment and material at assigned site(s).
Identify, request, and control the inventory of repair parts
Other
Compile, maintain, and file all physical and computerized reports, records, and other documents.
Comply with policies established by federal and state law, State Board of Educator Certification rule, and local board policy. Comply with all district and campus routines and regulations.
Respond to after-hours emergencies as needed.
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used:
Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals; small truck or van
Posture:
Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twisting
Motion:
Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders
Lifting:
Moderate lifting and carrying (up to 44 pounds); occasional heavy lifting (45 pounds and over)
Environment:
Exposure to electrical hazards; occasional prolonged and irregular hours; frequent districtwide travel; May be required to be on-call 24 hours a day.
Mental Demands:
Work with frequent interruptions; maintain emotional control under stress
Salary range
: Competitive depending on experience; 226 days
Benefits
: TRS Active-Care -- The District provides $434 a month toward the employee health insurance premium
Lago Vista Independent School District is a 4A public school based in Lago Vista, Texas on the beautiful north shore of Lake Travis. There are four campuses with approximately 1,800 students. For additional information, please visit the district website at: www.lagovistaisd.net.
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Postings current as of 1/22/2025 6:08:59 PM CST.
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